Checklist

4 Ways Smart Businesses are Revamping Returns Processes in 2021

We all know that online shopping has been the mainstay of consumer purchasing patterns in 2020 — think about the drastic shifts in your own consumer behavior due to the COVID-19 pandemic.

In this checklist, we’ve outlined the four key problem areas related to returns that businesses typically overlook, all of which can be addressed with better technology:

• Returns Processing
• Hazmat Returns
• Inbound Carrier Rates
• Customer Experience