Recent research from eDelivery and Logistyx shows the consumer experience post-checkout is becoming increasingly important. In other words, delivering both a high quality product as well as a high quality delivery experience need to be at the top of a company’s agenda.
Survey results show retailers are struggling to provide customers with visibility into the product delivery journey. Only one in five (21%) of respondents said they were happy with their view of the final mile experience and believed they had full transparency over every parcel, delivery stage, and cost per order.
Quickly identify the critical capabilities required of a TMS for parcel shipping.
When companies are selecting a TMS for Parcel, the first step is to understand where they are on their distribution journey relative to where they want to go. Use the Logistyx Quadrant to identify the right parcel shipping technology to meet your current, and future, parcel shipping needs.
We are the leader in Transportation Management for parcel shipping, providing an unmatched global multi-carrier network, predictive analytics and full visibility into customer deliveries. Our software boosts parcel shipping efficiencies and other business KPIs for many of the world’s top manufacturers, retailers, and logistics providers.
Our flagship software, TME, is the world’s first single engine specifically designed for parcel shipping. With more than 8,500 carrier service integrations globally, TME provides carrier compliance, predictive analytics, and tracking on shipping from start to finish.